Susan is the most approachable, most caring individual I have met in my years at Columbia. She takes an interest in every student in the classroom and in outside activities. She is clear and comprehensive in her teaching, and she's always available in case anyone needs any after-class assistance. She is one of the kindest people I have ever met, and her old student even throw her surprise birthday parties years after they have graduated. If you get the opportunity to take a class with Susan, DO SO! I only wish that she were teaching some literature courses so I could have at least one more semester with her.